“No programme information”
The channel has no entry in your guide data – usually the source is missing or the channel isn’t matched.
How to
- Check under Settings › TV Guide (EPG) that a source is added and loaded.
- Tap “Refresh Now”.
- Link the channel by hand under “EPG Channels”.
Good to know
Not every provider supplies guide data for every channel. If Tuner says “The EPG file contains no programmes”, the file is empty or outdated.
If this doesn’t help
Write to us with your device, OS version and app version (Settings › About Tuner). Please don’t send playlist links or passwords.