Get

“Recording Failed”

Usually the connection limit was reached, storage was full or the stream format can’t be recorded.

How to

  1. Connection limit: stop playback on another device. Tuner then says “Your provider’s connection limit is reached …”.
  2. Storage: free up space; “The file could not be created” points to this.
  3. Format: “This stream format can’t be recorded.” – this channel can’t be recorded.
  4. Mac recorder: “The Mac could not be reached.” – switch the Mac on and connect it to the same network.

If this doesn’t help

Write to us with your device, OS version and app version (Settings › About Tuner). Please don’t send playlist links or passwords.

Contact Support